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FEEDBACK AS AN EFFECTIVE WAY TO IMPROVE THE ACCREDITATION PROCEDURE *Yanovskaya O., Kydyrmina N.
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Abstract

The article discusses the methods and approaches necessary to improve the procedure for accreditation in educational organisations. One of the important ways is the feedback provided by the accreditation body from the educational organisation, experts, employers and students. The main purpose of the article is to analyse the effectiveness of feedback, based on the evaluation of the data obtained to inform the society. The research methodology is aimed at studying the mechanisms for implementing feedback to further improvement of education quality, based on modern methods and approaches. The value of the article is determined by the need for constant feedback, evaluation of the information received, its analysis and monitoring in order to improve the quality of educational services. The article offers a number of useful practical recommendations.

Keywords

feedback, stakeholder survey, questioning, quality, interview, accreditation

Issue: 1-2022

About the Authors

*Yanovskaya Olga

Doctor of Economic Sciences, Professor, PhD, Academician, Advisor to the General Director, Independent Agency for Accreditation and Rating (IAAR), Astana, Republic of Kazakhstan

E-mail: yanovskaya_o@mail.ru

Kydyrmina Nurgul

PhD, Manager of Information and Analytical Project, Independent Agency for Accreditation and Rating (IAAR), Nur-Sultan, Republic of Kazakhstan

E-mail: nurgul@iaar.kz